
FAQ
Find your answers here
How long does shipping take?
We strive to process and ship orders as quickly as possible.
In Stock: Typically, orders are processed within 1-2 business days. 3-5days will be shipped form our local warehouse in Irvine, USA via DHL.
Out of Stock: 10-15days will be shipping form our worehouse in Dongguan, China.
Shipping times may vary depending on the shipping method selected and the destination. Once your order has been shipped, you will receive a confirmation email with tracking information.
How much will i pay for shipping?
Shipping costs will vary depending on the shipping destination and the number of items that you purchase. The corrent amount of shipping pee will show up at the checkout page.
What is the 1 Group Volumetric Espresso Machine kit for Home Use?
The 1 Group Volumetric Espresso Machine kit for Home Use is a high-quality espresso machine with grinding and frothing that is specifically designed for home use. It is easy to use and features automatic milk frothing capabilities, allowing you to consistently produce excellent latte at home.
What are the unique value propositions of your products?
Our products are made of stainless steel, which makes them easy to clean and maintain. They are also designed to be user-friendly, ensuring that even beginners can easily use them to make delicious coffee. Additionally, our espresso machines have automatic milk frothing capabilities, making it easier to create creamy and frothy milk for your coffee drinks.
What is your return policy?
We have a 30-day return policy. If you are not satisfied with your purchase, you can request a return within 30 days of receiving your item. To be eligible for a return, the item must be in the same condition as you received it, unused, with tags, and in its original packaging. Please note that certain items, such as perishable goods, custom products, and personal care goods, are non-returnable. For more details, please refer to our refund policy.
How can I contact you?
You can contact us by email at sales@cafehabit.com. Our customer support team is available to assist you with any questions or concerns you may have.
Can I cancel or modify my order?
If you need to cancel or modify your order, please contact us as soon as possible. We will do our best to accommodate your request, but please note that once an order has been shipped, it cannot be canceled or modified. For more information, please refer to our refund policy.
Do you offer warranty on your products?
Yes, we offer a warranty on our products. The specific warranty period may vary depending on the product. If you encounter any issues with your purchased item, please contact us and we will assist you with the warranty process.